COMMERCIAL SECURITY, PRICE & SUPPLY STABILITY ASSURANCE.

We are aware that our existing and new customers who are potentially considering inclusion of our English Camomile Oil perhaps in new fragrance compounds need assurance as to reliability of supply and price, R.W.B.Starke & Son answer these concerns as follows:-

(a)

Our stock levels never fall below a full year's sales - in hand. Pre-contracted production is held in reserve for those contracted customers' call off orders.

(b)

Prices can be forward booked for up to three years and our long term historic price performance has kept price increases below UK inflation.

R.W.B.Starke & Son have never in the last 35 years failed to fulfill either a supply contract or a spot order.

PURITY, QUALITY ASSURANCE.

We have installed a new annual procedure for this as follows: Each year just before the harvest of Camomile the Scottish Agricultural College (SAC) visit our Camomile fields and take random samples of the flowering crop and return with this to SAC where laboratory distillation of these samples takes place to isolate the essential oil of Camomile, this very oil is then determined by GC to produce a 'profile trace'. Subsequently the industrial stills on the farm complete the full scale harvest of the plantation and samples of all the lots are tested by GC and traces determined for these samples. These are compared to the 'profile trace' and this enables SAC to issue a "certificate of conformance and authenticity". This backs up R.W.B. Starke & Son's time honoured unconditional guarantee of 100% Pure & Genuine English Camomile Oil, all customers will receive these certificates and still have the existing assurance. GC traces also available on request.

REGULAR QUALITY - YEAR ON YEAR.

Our growing and harvesting methods have been unchanged for the last 36 years (since 1974). Crop distillation and storage techniques established in 1928 are strictly followed to this day. R.W.B.Starke & Son as grower-producers recognise that our customers need as little fluctuation or change in quality as possible to ensure the same performance in their final products.

OTHER QUALITY ASSURANCE INFORMATION.

From 1998 onwards our farming of Camomile and other herb crops will be carried out under the I.C.M. Craver/Retailer protocol as added assurance of safe practices regarding Pesticides and environmental issues. R.W.B.Starke & Son and associates are founder members of the British Herb Trade Association (and culinary group) and members of the British Essential Oils Association. R.W.B.Starke & Son Camomile oil is Kosher and Halaal certified annually.

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